Online Returns Policy

This policy applies to all purchases made online at ajeathletica.com,

Please note, unfortunately we cannot accept returns from other stores or online stores that stock AJE ATHLETICA, as we operate as separate entities.

CONDITIONS OF RETURN

Please ensure the below conditions are met, before submitting your return request:

• The item/s were purchased from AJE ATHLETICA Online.
• The item/s are in their original conditions: Unworn, not altered and/or washed.
• All tags are still attached.
• Your order will be returned to us within fourteen (14) days from your delivery date.

Any items that do not meet these criteria will not be valid for any return. Any items returned to AJE ATHLETICA without approval will be returned at the customers' expense.

Please note: We monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to future orders being refused and cancelled

FULL PRICE ITEMS
Items that have been purchased at full price or by pre-order are eligible for a refund to the original payment method or store credit. If the original payment method was a gift voucher or store credit, a new voucher will be issued.

TEMPORARY PROMOTION
Full price items included in a temporary promotion are eligible to be returned for a store credit. Discounts received at the time of purchase will be carried over to the refund.

FINAL SALE
Items marked as FINAL SALE are priced to clear, and are not eligible to be returned unless the product is not of acceptable quality, is not fit for purpose or is different from its description as required by Australian Consumer Law. We kindly ask you to consider this before committing to a purchase.

Please note, sale markdowns cannot be retrospectively applied to previous orders.

If you have any concerns in regards to an order or have received a faulty item, please email customerservice@ajeworld.com with your order details and we will get back to you as soon as possible.